Higher Diploma in Office Administration

Certificate Level


Management 1

Secretarial Office Techniques 1

Public Relations

Typing Technology

Financial Accounting 1

Higher Certificate

Concepts of Management Computing


Administrative Practice 1

Secretarial Office Techniques 2


Principles of Law

Organisational Behaviour

Public Relations 2

Secretarial Office Techniques 3

Entry Requirements

5 O Levels Including English Language and Maths/Accounts

Duration: Minimum 18 Months

Exam Month: May and October


IAC Local Office

IAC Office

No. 6 Meredith Drive


P.O. Box 2056


Telephone: +263 4 251301-3

Email: enquiries@iac.co.zw

Website: www.iac.co.zw


Membership and exam fees: Contact IAC

Diploma in Tourism Management Level 4

Travel and Tourism Operations (Assessment by exam)

Travel and Tourism Supervision (Assessment by assignment)

Travel Geography (Assessment by exam)

Destination Analysis (Assessment by assignment)

Finance in Tourism and Hospitality (Assessment by exam)

Customer Service Management in Tourism and Hospitality (Assessment by assignment)

Global tourism and Hospitality (Assessment by assignment)

Advanced Diploma in Tourism management Level 5

Understanding Funding and Finance in Tourism and Hospitality (Assessment by exam)

Human Resources Management in Tourism and Hospitality Industry (Assessment by assignment)

Strategic Marketing in Tourism and Hospitality Industry (Assessment by exam)

Customer Relationship Management in Tourism and Hospitality Industry (Assessment by assignment)

Contemporary Issues in Tourism and Hospitality Industry (Assessment by exam)

Tour Operations Management (Assessment by assignment)

Sustainable Tourism and Destination Development (Assessment by assignment)

Entry Requirements

Open Entry

Duration: 2 years

Exam month: June and November

Website: www.cthawards.com

FIATA Diploma

Diploma in Customs Legislation and Procedures (CLP)


Structure and Role of Shipping Forwarding Agents’ Association of Zimbabwe

Structure and Role of the Zimbabwe Revenue Authority

Books of Reference

Ports of Entry

Importation of Goods

Exportation of Goods

Trade Agreements

Origin and Preference

Tariff Classification

Calculation of duty

The ASYCUDA System

Completion of the Bill of Entry (Online)

 Progress Test 1

Factorisation and the Worksheet

Multiple Line Bills of Entry

Rebates, Refunds and Remissions

Temporary Importations and Exportations

Removal in Transit/bnb (RITS/RIBS)

Appointment of Transit Shed, Bonded Warehouses

Private Sidings and Other Customs Areas

The Excise Tariff and Duty

Progress Test 2

Export Drawbacks

Export Processing Zones


Licensing of Clearing Agents

Offences and Penal Provisions

Finance and International Trade

Marine Insurance

Ethics and Integrity

Current Developments in the Shipping, Freight and Forwarding and Customs Clearing Industry

 Diploma in freight Forwarding Practice (FFP)


An introduction to Freight Forwarding

See Transport (General)

Maritime Containers

Multimodal Transport

Air Transport

Road Transport

Rail Transport

Inland Waterways



Dangerous Goods

Safety and Security

Information and Communications Technology

Entry Requirements

CLP – 5 O Level Subjects Including Maths and English

FFP – 5 O Level Subjects Including Maths and English


CLP – 6 months

FFP – 1 year

Exam month: CLP June and December

                        FFP December


SFAAF Local Office

Room 6, Block 2 Longcheng Plaza

Samora Machel Avenue Corner Mutley Bend (Opposite National Sports Stadium)